Remote Services are an important piece of the IT pie that Integrinet IT serves up to support your business. We use powerful tools to monitor your organization’s systems, processes, and security.
If you’re having trouble with issues like the following, your service engineer can usually solve the problem remotely in less time than it would take him to come out to your place of business.
- Getting your computer to operate normally
- Opening your email
- Remembering a password
- Connecting with your printer
With Remote Services, our IT team has the ability to log in remotely and fix your issues. To stay most productive, having the ability to request service remotely is a must in todays speed-of-light business world.
Help Desk Support
Integrinet IT enables Help Desk Services by installing a small program on your computer. The program remotely connects us to your computer and integrates with a ticketing system. When you request service, a ticket is created, queued, and quickly addressed. In our Service Level Agreement (SLA) we provide you with a timeframe in which the work will be completed.
Streamline your Computer Repairs
Remote services are one of the biggest advantages that Integrinet IT as your Managed Services Provider has over the “IT Guy”. There are times when we need to come onsite to service your IT infrastructure, but most issues can be handled remotely. With Remote Services we streamline your computer repairs and system upkeep. Increase productivity by adding Integrinet IT’s Remote Services.