Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

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Do you have a Frequently Asked Question about Integrinet IT? We're here to answer it.

Client Resources

What if I forget my client login?

Contact your technician or Account Manager and we can reset it for you.

Where are your service engineers located?

Integrinet IT has service engineers in the Utah and Idaho areas.

Are your service engineers certified?

Yes. All Integrinet IT service engineers are experienced and certified professionals ready to provide the high-quality and customized outsourced IT services that your business needs.

How many service engineers will be assigned to my business?

Two service engineers will be assigned to your business. One service engineer who personally gets to know your network well and a back-up.

How do I get a hold of my service engineer if I need immediate assistance?

Call the main office or your service engineer directly.

How much do I have to pay for the services I choose?

Your payment will vary depending on your business and goals. Contact us to discuss the IT solutions that will benefit your business.

How do I cancel my services?

We do not require contracts. We earn your business every day by providing the highest service possible. If you would like to stop services you can contact our office.

Frequently Asked Questions About Our Services

What kind of services does Integrinet IT offer?

As a Managed IT Service Provider for Idaho and Utah Businesses, we can manage your complete network, supplement what you already have, or do an individual IT project for your business. We personalize our services to your business.

Should I choose to outsource my IT services?

Every business is different, which is why we want to learn more about your organization. However, every business that chooses to outsource will benefit from lower labor costs efficiency improvement, and more. Additional information can be found here.

What is remote monitoring?

Remote monitoring includes managing your updates, network security systems, and system logs to keep your network running at peak efficiency. We monitor your network 24/7 so that we can spot possible issues before they interfere with your business workflow.

Does Integrinet host or maintain websites?

Yes, we offer hosting and maintenance services. This service is part of our full suite of technology solutions. Please call us to learn more. (844) 400-0616.

Products

What do you provide with your onsite computer support?

With our Onsite Computer Support, we provide basic PCs or Access Points up to full on-premises server infrastructure.

Why should I invest in antivirus protection?

Having the right internet security protection system will help your business avoid potential data theft. The Integrinet IT services offered will protect your data against internal and external breaches. We recommend employing multiple layered defenses to give your computer systems better protection. Learn more about this security model.

I want to make a switch to the cloud.

That is great, we can help you! Compared to hardware and software technologies, the cloud is an affordable and flexible option. Learn what makes the cloud a powerful option for your business.

Need assistance?

We are here to help. Please contact us.

If you have an issue or question and have not found the answer you are looking for, you can contact your dedicated technician, chat with us in the chat box below, send us an email, or call (844) 400-0616.

Schedule a free assessment.

A free assessment will provide a comprehensive view of your security posture. This is a perfect option for you if you are interested in our services but not quite sure what services your business needs. Learn more about the free assessment here.

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    If you prefer, you can chat with us (see the chat on the bottom left corner of this page) OR you can call or email us:

    Idaho Office

    Sales: (208) 376-0522
    Support: (208) 376-0500
    Email: info@integrinetIT.com

    925 South Allante Place
    Boise, ID 83709

    Utah Office

    Sales: (801) 998-2783
    Support: (385) 355-6494
    Email: info@integrinetIT.com

    334 North Marshall Way Suite I
    Layton, Utah 84041

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