Customer Story: Business Communication & Collaboration

Improve your business communication & collaboration

Clifton Coffee Roasters (CCR) was the first specialty coffee roaster to adopt the Teamwork solutions from the Microsoft platform. This means they’re breaking new ground in communications methods for their industry. As the company expands, they depend on Teamwork solutions from Microsoft to:

  • manage their growth
  • drive innovation
  • help their employees connect in the most meaningful and productive ways possible

Want to increase productivity and drive innovation in your business? Check out this video to see how this company leads the way in business communication and collaboration innovation in their industry. And then contact Joe (Utah) or Fred (Idaho) at Integrinet IT to learn more by Scheduling a Free Consultation.

Click on the above image to view the video or here: View Video.

The number-one benefit of Microsoft 365 for us has been the improved access. We have access to everything, anywhere we are in the world, as long as we can get online.

Will Hawkins
President,
Allpro Construction

The actual way you can maximize your business productivity

OneDrive for Business enables effortless access to files, including 1 TB of data for each user. As a result, you and your employees can work together and share documents easily, wherever you are.

When you access and edit your documents offline, your updated files sync automatically when you’re back online. This enables you to just pick up where you left off in your document when switching devices.

View or revert to a previous version of your document thanks to automatic saving and file versioning.

In addition to that, you can preview more than 270 common file types right from OneDrive for Business. That means that you won’t have to open a separate app.

Furthermore, you can stream a video on demand without waiting for it to download.

Get more details here:

Crash Course in Office 365: How It Can Help You Grow Your Business

Project Management with Microsoft 365

Project Management with Microsoft 365

Situation 

A large nonprofit company with multiple locations in Treasure Valley, Idaho was struggling with its project management. They had been using notepads, email, and in-person meetings to create and manage projects. It was difficult for them to track and advance a project. As a result, no one knew where they were in the process. Subsequently, it was a challenge for management to complete projects in an ineffective and efficient manner. So, they called us to discuss some technology options that would increase their productivity.

The Problem

Inability to See the Bird’s Eye Perspective

Because they were not able to get an overall perspective of the components of each project, it took a long time to complete them. Consequently, this workflow was terribly slow and often frustrated everyone involved.

Ineffective Communication

Additionally, frontline workers were not being supported throughout the problem resolution stages. It was difficult to maintain effective communication on projects between offices and departments.

Disorganized File Systems

Moreover, mid-level managers were doing more work than needed. Each time they had to put a project down to work on something else, they would often lose their place. Upon returning to it, they wasted a lot of time finding their notes, documents, and where they had left off.

Inability to Make Decisions Quickly & Confidently

The upper management was not able to make executive decisions as quickly as they wanted. As a result, their resolution and implementation processes moved too slowly for their needs.

Our Solution

As their Managed Services Provider, we researched various solutions. We presented them with 3 to 4 options. After hearing about each one, they chose the following Microsoft 365 products:

  1. OneDrive and SharePoint for file storage
  2. Teams for chat, video conferencing, and project management

Impact on Project Management

Manage your Files with Microsoft OneDrive and SharePoint

They started using Microsoft OneDrive and SharePoint to save project files in one location. And everyone on the project team had access to them. With all the files in one place, each person always had an overview of the project. Team members that had to juggle multiple projects were able to move between projects more easily without wasting a lot of time figuring out where they left off.

Watch this SharePoint Tutorial to learn more: How to Use Microsoft SharePoint

Managing your Communication with Microsoft Teams

Microsoft Teams gave them the ability to quickly communicate with each other about their projects. No need to compose another email for a short question. A secure conversation could be ongoing from a project’s start to end. Because Teams saves all conversations, they had the ability to easily review previous communications to bring them up to speed when returning to a project.

And with video conferencing available at a click of a button in Teams, face to face meetings were a breeze. Even with employees working remotely or at different office locations, they could easily and efficiently collaborate in video meetings.

Conclusion

Organizing communication and project files increased this company’s productivity. Microsoft 365 gave them the tools and we facilitated the install and management. They now are able to work more effectively and efficiently as teams to complete their projects. This solution has been a great relief for them and continues to save them time and frustration.

If your business is experiencing similar problems, schedule a free consultation. Joe (Utah) and Fred (Idaho) sit down with you to learn about your specific business needs. They are excited to help you find solutions that are right for your business. Give us a call (844) 400-0616.

Learn more about Microsoft Teams: Crash Course in Office 365

Switching from Analog to Digital Solutions

Before switching to a Digital Business, employees at Clifton Coffee Roasters used analog solutions to communicate. They physically printed out all documents, filled them out by hand, and then brought them into the office. In the office, they would get scanned and entered into a computer. Sounds tedious, right?

Making the Switch from Analog to Digital

Powered by Teamwork solutions from Microsoft, Clifton Coffee Roasters team members communicate better than ever. Now, their team members stay connected from wherever they are located. With flexible communication tools like Forms, employees can contribute and work together on shared documents from personal devices. No printing or scanning required.

Check out this video (or read the transcript below) to learn how this business switched from analog to digital business solutions by connecting their teams and resources with help from Microsoft solutions.

View the video…

Video Transcript

We used to use a lot of paper from invoicing to timesheets to engineering logs for our food accreditation service. In the roastery, we had to physically write a list or sign off check sheets every morning when we opened to show that we were safe for food production. And we’re able to take a lot of those forms and make them paperless.

And then the other big one was when I used to visit coffee farms, I’d be scribbling notes on the back of a notepad or on my phone and then trying to either send the information back or get it back to the office so we could just be able to tell the story. Microsoft has allowed us to record this information through forms and allow anyone in my team to get access to it in real-time.

Contact Us to Learn More

Contact us to learn how you can switch from analog to digital business solutions by connecting your teams and resources with help from Microsoft solutions.

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