Customized IT Solutions for Unique Businesses

Every business requires Customized IT Solutions because everybody’s business is different. The way people run their business and the layout of their buildings is different.

Industry Specific Tools

Everybody has different needs and different IT solutions. When you have this uniqueness between clients you can’t just use cut-and-paste solutions. My goal is to help tailor the IT solutions to the client’s needs.

Every business has industry-specific tools that integrate with their network in unique ways. We have clients who run equipment from imaging machines for x-rays to CNC machines (a computer-controlled cutting device). With each business, I have to consider the best, customized solution.

Customized IT Solutions: updating hardware & software is an investment

Another thing we run into a lot is that many of our clients invested a lot of money several years ago into their IT hardware and software when Windows 7 was still around. This makes it a challenge to come in and clean up their network. When a business has old equipment, there are a lot of things that need to be upgraded for it to run smoothly. I know it’s an expense for a company and it seems like it doesn’t directly profit them. It takes a portion of their budget and it’s hard to see the benefit of the investment.

Updating hardware & software is like maintaining the tires on a pickup

Their investment is kind of like the tires on a pickup. You can spend time with flats, downtime, and low traction. You can spend a lot of time and effort constantly fixing flat tires. Or you can invest in some new tires which don’t slow you down and keep your workflow optimized.

The tires on the truck don’t make the truck money but they are a crucial part of the truck that allows it to function optimally. They are vital for the truck to run, whether it’s coming or going.

Wi-Fi stability & connectivity issues at a school with a large campus

Recently, I assisted with restructuring a large network to improve Wi-Fi stability and connectivity speeds across a school’s large campus up in Idaho City. The students at this school constantly rely on assigned laptops. They have to carry them from class to class. And they reported that they were having nothing but headaches with their connectivity. Their speeds were slow. The signal was constantly dropping off.

Customized IT Solutions: the handoff

Because the structures of businesses’ buildings are always different, the way we have to run cable for Wi-Fi connectivity is also different. But, I’m constantly trying to apply the knowledge that I learn from one client to issues that another client has. When I troubleshoot, I’m always looking for something out of place and something that needs to be improved.

I recently worked on optimizing connectivity for another one of our clients who was having similar issues in their large warehouse. I applied the same solutions to the school district in Idaho City. When I went out to look at their campus, I noticed that a lot of their network was not optimized. So, I took a map of the school and mapped out the location of all the access points. I then restructured the way that their controller was set up in order to make the handoff smoother.

Handoff is when students with laptops walk outside of the bubble that the access point (AP) is capable of listening and talking on.

I corrected the handoff issues they were having by adjusting what’s called the RSSI or Received Signal Strength Indication. When the performance level goes down, the laptop knows that it needs to look for another access point.

Tailored IT Solutions: access points and laptops need to communicate

With the RSSI adjusted, the access points and laptops could communicate with each other. Now, when a student walks to the edge of a bubble and the laptop gets to that threshold of performance, the AP says, “Hey you’re out of my limit. You need to start looking for another access point because I’m going to drop.” The device will then respond, “Okay, is there another access point that I can connect to that I’m getting closer to?” The laptop searches for a closer access point and switches over to it with barely even a hiccup.

Monitoring outages mitigates major issues

I also wiped out and rebuilt their controller on the server, so it was easier for us to manage and monitor outages. After setting up remote alerts for their network, I could see their outages ahead of time. We are able to mitigate major issues because I call the school every time a switch or an access point goes down.

The outcome of our Customized IT Solution

Before, the students would avoid using the wireless because it was just too unreliable. After I implemented these solutions, the students are using the Wi-Fi and are more confident that it will work. Now, it’s actually helping students with their education and learning. They can actually complete assignments. The Wi-Fi is being used for what it was intended for.

Read more about Wi-Fi Connectivity: Wi-Fi Extenders for Business

“Thank you so much for your article about David Rucker.  Although, we have gotten to know him fairly well over the time that he has been our technician, it is always nice to know more.  He is very professional in all that he undertakes and is also a wonderful guy!!”

Debbi Mills-Havey
Cathedral Administrator
St. Michael’s Episcopal Cathedral

WiFi Extenders for Businesses

Situation 

A large manufacturer in Boise needed WiFi extenders. They needed them because they were adding a new ERP* system to assist with tracking and in-production job costing for their manufacturing line. They planned to use iPads in multiple buildings and throughout the property to update where they were in production.

*“Enterprise resource planning (ERP) refers to a type of software that organizations use to manage day-to-day business activities such as accounting, procurement, project management, risk management, and compliance, and supply chain operations.” –Oracle

The Problem 

Wireless Internet

The company had wireless internet in their business office and in their main building. But they did not have it in their other facilities throughout their property. To run multiple underground cables to different buildings would have been extremely expensive. It would have also disrupted their business’ production processes. In their day to day workflow, materials needed to be continuously shuttled around the property. And a major underground cable install would have considerably slowed this process down. So, their CIO asked our sales engineer if Integrinet IT could help with a solution to solve the issue.

Our Solution: WiFi Extenders

As a wireless solution partner with Ingram Micro, we leveraged their expertise with ours. After providing our clients with a map and their property dimensions, we put together a Point-to-Point solution to beam Internet to the other facilities on their property. We did this by mounting WiFi extenders–strong exterior wireless access points throughout their propert–which gave them WiFi coverage everywhere.

Impact 

The cost savings for the project were considerable. Because they didn’t have to trench to multiple areas of the property and run conduit and cable throughout the entire area, they saved thousands of dollars. The project came in at less than $2,500 and the underground cabling system would have come in at ten times that.

With WiFi extension throughout the property, the company can now easily update inventory and track production line stages. These improvements have significantly increased efficiency in their overall production tracking process.

Conclusion 

To conclude, if your business is experiencing similar problems, schedule a free consultation. Joe (Utah) and Fred (Idaho) specialize in learning about your specific business needs. They are excited to help you find solutions that are right for your business. 

Read another case study: End of Life (EOL) Server – Server Consolidation

Customer Story: Business Communication & Collaboration

Improve your business communication & collaboration

Clifton Coffee Roasters (CCR) was the first specialty coffee roaster to adopt the Teamwork solutions from the Microsoft platform. This means they’re breaking new ground in communications methods for their industry. As the company expands, they depend on Teamwork solutions from Microsoft to:

  • manage their growth
  • drive innovation
  • help their employees connect in the most meaningful and productive ways possible

Want to increase productivity and drive innovation in your business? Check out this video to see how this company leads the way in business communication and collaboration innovation in their industry. And then contact Joe (Utah) or Fred (Idaho) at Integrinet IT to learn more by Scheduling a Free Consultation.

Click on the above image to view the video or here: View Video.

The number-one benefit of Microsoft 365 for us has been the improved access. We have access to everything, anywhere we are in the world, as long as we can get online.

Will Hawkins
President,
Allpro Construction

The actual way you can maximize your business productivity

OneDrive for Business enables effortless access to files, including 1 TB of data for each user. As a result, you and your employees can work together and share documents easily, wherever you are.

When you access and edit your documents offline, your updated files sync automatically when you’re back online. This enables you to just pick up where you left off in your document when switching devices.

View or revert to a previous version of your document thanks to automatic saving and file versioning.

In addition to that, you can preview more than 270 common file types right from OneDrive for Business. That means that you won’t have to open a separate app.

Furthermore, you can stream a video on demand without waiting for it to download.

Get more details here:

Crash Course in Office 365: How It Can Help You Grow Your Business

Project Management with Microsoft 365

Project Management with Microsoft 365

Situation 

A large nonprofit company with multiple locations in Treasure Valley, Idaho was struggling with its project management. They had been using notepads, email, and in-person meetings to create and manage projects. It was difficult for them to track and advance a project. As a result, no one knew where they were in the process. Subsequently, it was a challenge for management to complete projects in an ineffective and efficient manner. So, they called us to discuss some technology options that would increase their productivity.

The Problem

Inability to See the Bird’s Eye Perspective

Because they were not able to get an overall perspective of the components of each project, it took a long time to complete them. Consequently, this workflow was terribly slow and often frustrated everyone involved.

Ineffective Communication

Additionally, frontline workers were not being supported throughout the problem resolution stages. It was difficult to maintain effective communication on projects between offices and departments.

Disorganized File Systems

Moreover, mid-level managers were doing more work than needed. Each time they had to put a project down to work on something else, they would often lose their place. Upon returning to it, they wasted a lot of time finding their notes, documents, and where they had left off.

Inability to Make Decisions Quickly & Confidently

The upper management was not able to make executive decisions as quickly as they wanted. As a result, their resolution and implementation processes moved too slowly for their needs.

Our Solution

As their Managed Services Provider, we researched various solutions. We presented them with 3 to 4 options. After hearing about each one, they chose the following Microsoft 365 products:

  1. OneDrive and SharePoint for file storage
  2. Teams for chat, video conferencing, and project management

Impact on Project Management

Manage your Files with Microsoft OneDrive and SharePoint

They started using Microsoft OneDrive and SharePoint to save project files in one location. And everyone on the project team had access to them. With all the files in one place, each person always had an overview of the project. Team members that had to juggle multiple projects were able to move between projects more easily without wasting a lot of time figuring out where they left off.

Watch this SharePoint Tutorial to learn more: How to Use Microsoft SharePoint

Managing your Communication with Microsoft Teams

Microsoft Teams gave them the ability to quickly communicate with each other about their projects. No need to compose another email for a short question. A secure conversation could be ongoing from a project’s start to end. Because Teams saves all conversations, they had the ability to easily review previous communications to bring them up to speed when returning to a project.

And with video conferencing available at a click of a button in Teams, face to face meetings were a breeze. Even with employees working remotely or at different office locations, they could easily and efficiently collaborate in video meetings.

Conclusion

Organizing communication and project files increased this company’s productivity. Microsoft 365 gave them the tools and we facilitated the install and management. They now are able to work more effectively and efficiently as teams to complete their projects. This solution has been a great relief for them and continues to save them time and frustration.

If your business is experiencing similar problems, schedule a free consultation. Joe (Utah) and Fred (Idaho) sit down with you to learn about your specific business needs. They are excited to help you find solutions that are right for your business. Give us a call (844) 400-0616.

Learn more about Microsoft Teams: Crash Course in Office 365

Switching from Analog to Digital Solutions

Before switching to a Digital Business, employees at Clifton Coffee Roasters used analog solutions to communicate. They physically printed out all documents, filled them out by hand, and then brought them into the office. In the office, they would get scanned and entered into a computer. Sounds tedious, right?

Making the Switch from Analog to Digital

Powered by Teamwork solutions from Microsoft, Clifton Coffee Roasters team members communicate better than ever. Now, their team members stay connected from wherever they are located. With flexible communication tools like Forms, employees can contribute and work together on shared documents from personal devices. No printing or scanning required.

Check out this video (or read the transcript below) to learn how this business switched from analog to digital business solutions by connecting their teams and resources with help from Microsoft solutions.

View the video…

Video Transcript

We used to use a lot of paper from invoicing to timesheets to engineering logs for our food accreditation service. In the roastery, we had to physically write a list or sign off check sheets every morning when we opened to show that we were safe for food production. And we’re able to take a lot of those forms and make them paperless.

And then the other big one was when I used to visit coffee farms, I’d be scribbling notes on the back of a notepad or on my phone and then trying to either send the information back or get it back to the office so we could just be able to tell the story. Microsoft has allowed us to record this information through forms and allow anyone in my team to get access to it in real-time.

Contact Us to Learn More

Contact us to learn how you can switch from analog to digital business solutions by connecting your teams and resources with help from Microsoft solutions.

Crash course in Office 365: How it can help you grow your business

You may be already taking advantage of Office applications like Word, PowerPoint, and Excel. But do you know that Office 365 gives you the capability to access content from any device? Do you know that it allows you to leverage the power of AI to create more impactful content? Check out this guide for more on how Microsoft applications can help protect your sensitive data and accomplish more in your workday.

View: Crash course in Office 365: How it can help you grow your business

Schedule your free consultation with Fred (Idaho) or Joe (Utah) for Microsoft Office 365 business support. (844) 400-0616

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