Our Articles
Managed Services Provider: Choosing Reliable IT Services
October 15, 2020Cybersecurity, Managed Services
As a Managed Services Provider, we know that your business runs on information. We also know that you need top-notch cybersecurity to protect it. While you’re busy growing your business,…
Curiosity Killed the Network
October 13, 2020Cybersecurity
One of a technician’s biggest fears is user Curiosity. Curiosity has been the culprit of a number of major successful cyberattacks on unsuspecting companies. It is the reason you might…
Cybersecurity and Cloud Storage
October 7, 2020Cloud Services, Cybersecurity
I was managing a company’s network as their Managed Service Provider when we received a call that a folder with many of their files was missing in their online Microsoft…
Are You HIPAA IT Compliant?
October 5, 2020Cybersecurity, Managed Services
Did you know that on the Dark Web, medical records sell for more than credit card data? If you are a health services organization, you know your biggest cybersecurity worry…
Ransomware Hacker Strikes Sports Software Company & Steals Hundreds of Thousands of People’s Confidential Info
October 1, 2020Cybersecurity
Ransomware is one of the vilest ways bad actors are taking advantage of good honest companies. It’s one of those crimes that businesses, both large and small, are powerless to…
VoIP Phone Systems – To Move or Not to Move
September 30, 2020Cloud Services, Hardware & Software Support
Deciding which phone system is best for your business takes time to plan, research, and shop. To make an informed decision, you need to know what your choices are and…
iOS 14 Tips & Tricks
September 29, 2020Hardware & Software Support
iOS 14 is out! For those of you with an iPhone, have you updated? Released on September 16, 2020, it has more exciting changes than Apple has made in a…
Dropped VoIP Calls and Intermittent Internet Connection
September 24, 2020Cloud Services
We had a new client in the construction industry. Before we started managing their technology services, they had issues with a weak internet connection and dropped calls. They had a…
What is VoIP?
September 24, 2020Cloud Services
VoIP stands for Voice over Internet Protocol. VoIP phones are a technology that allows businesses to make and receive phone calls digitally over the internet instead of using traditional telephone…
Innovative Features that will Increase your SMB’s Productivity & Save You Money
September 23, 2020Cloud Services
Ever wonder what innovative tool Microsoft is building into Microsoft 365 next? Is there something you wish it had or something that would help you be more productive? Maybe if you knew about…
Most Computer Issues Can Be Handled Remotely
September 21, 2020Managed Services
Remote Services are an important piece of the IT pie that your MSP serves up to support your business. They use powerful tools to monitor your organization’s systems, processes, and…
How Multifactor Authentication Keeps your SMB’s Valuable Data 99.9% Secure
September 16, 2020Cybersecurity
Multifactor Authentication (MFA) is a security process that requires two or more authentication steps to verify the user’s identity.