What is VoIP?

Posted by Gretchen Thomas on September 24, 2020
Cloud Services

VoIP stands for Voice over Internet Protocol. It is a technology that allows businesses to make and receive phone calls digitally over the internet instead of using traditional telephone lines. The same computer technology that enables you to transfer data over the internet and through email also allows you to transfer your voice.

There are many names that are used to refer to VoIP phone services. The following is a list of just a few:

  • IP telephony
  • Internet telephony
  • Broadband telephony
  • Broadband phone service

What are the top reasons for upgrading to VoIP?

Why would your small business consider changing your phone system to a VoIP system? Some of the reasons that other companies have made the change are:

Increased Mobility

Traditional phone systems have individual lines, each with its own phone number. If your business is on-the-go or you have employees working remotely, connecting mobile phones with landline phones can be a hassle. As a result, productivity decreases. VoIP gives you the freedom to do business from wherever you are. You are not landlocked by your phone system.

Increased Availability

The best ability is availability. With a VoIP system, you can program your calls to ring in your office. If you don’t pick up after a few rings, the system transfers the calls to your computer or mobile phone. This enables you to take phone calls from your colleagues and clients wherever you are. Consequently, you will have less missed calls and missed opportunities.

A Variety of Features

VoIP systems allow you to:

  • forward voicemails to other team members
  • send voicemail-to-email transcripts
  • maintain face-to-face communication with your clients even when you’re out of the office
  • stay connected even in the event of a power outage or other natural disasters because calls are still forwarded to your mobile phone

Weighing the pros and cons of moving your company’s phone system to VoIP is a difficult and important business decision. Integrinet IT has knowledgeable consultants who are ready to assist you with choosing the best and most productive system for your business. They are available to answer any questions about VoIP you may have. Give us a call (844) 400-0616!

Read how we have helped our clients with their VoIP phone systems:

Read More:

The Top 6 Benefits of Moving to a VoIP Telephone System

What is VoIP? How Does It Work?

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